DISABILITY |
How we are addressing disability issuesIt is the responsibility of service providers and employers not to discriminate against a person on the grounds of their disability, regardless of how the person may describe themselves. This is important because many people may not regard themselves as ‘disabled’, but they will still have rights under the Equality Act. The law applies to all disabled people who use NHS services. This includes visitors and members of the public, as well as patients and staff. Specific examples of work include: Accessible Information Policy. Launched in December 2010, this policy ensures that patients who have communication support needs can have access to written information in the format that meets their needs, such as Braille, words and pictures, British Sign Language or audio version. British Sign Language on line pilot. We are examining the potential to provide British Sign Language Interpreting on line, using video telephony technology to provide an interpreter on screen for Deaf patients using any health service. The pilot will examine whether or not this is a viable option for NHSGGC. Deaf People & Mental Health Services. NHSGGC has been examining how to better meet the mental health needs of Deaf and hard of hearing people. A service improvement plan is currently under development.
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