5. Uses an understanding of inequality and discrimination when devising treatment and care.

'Inequalities Sensitive Practice' is central to Goal 5. This kind of practice involves taking into account underlying issues of social inequality, such as money worries or gender-based violence, in order to improve the health of individual people. Evidence shows that if these issues are not taken into account by the health service, opportunities are missed to improve health and to reduce health inequalities.

An Inequalities Sensitive health practitioner -


understands the impact that inequality has on a patient’s experience of life and health

doesn’t judge and understands power within the practitioner/patient relationship

is sympathetic and has good listening skills which enables the patient to tell their story, thus making it ‘real’.

challenges in a sensitive way, providing alternative options

takes a person centred approach


From 2006 - 2009, NHS Greater Glasgow and Clyde delivered an Inequalities Sensitive Practice Initiative which produced evidence and resources for staff.

The organisation now has a number of programmes of work aimed at ensuring our services know and understand their responsibilities in identifying and responding to experiences of social inequalities.

Click here to view local examples of good practice across NHSGGC


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